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Blog & FAQs

Important FAQs here!

Important FAQs here!

admin 20/09/2017 0
 Do I have to pay VAT (Value Added Tax)?20% Vat is only charged to UK customers and EU customers who do not have a valid VAT number.  Customers from outside of the EU will not be charged VAT, but may have to pay local import charges when receiving the goods.  EU customers with a valid VAT number will not be charged VAT When will my order get shipped?Orders placed and paid for before 13h00 (GMT) Monday to Friday, where all items are in stock, will usually be collected by our carrier partners the same day. In stock orders placed or paid for after 13h00 (GMT) will be collected the following worki...
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Our Terms and Conditions

Our Terms and Conditions

admin 20/09/2017 0
 Terms and ConditionsYou should read these terms and conditions ("these Terms") carefully as they affect your rights and liabilities under the law and set out the terms under which No1radiators ("No1radiators", "we" and "us") makes the goods available to you. 1. Use of this WebsiteThis Website is provided to you free of charge for your personal use subject to these Terms. By using this Website you agree to be bound by these Terms. All orders and purchases made on this Website will also be governed by these Terms and will be between you and No1radiators. Your contract will not under any circums...
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Delivery Information

Delivery Information

admin 19/09/2017 0
 How do I return unwanted items? Unwanted items can be returned to us within 30 days of receipt for a refund as long as they are unused and in the original packaging. If you want to return an item(s) to us please use the email us option so we can advise the best method of return. What happens if I have ordered the wrong item? If you find this is the case, please contact our Customer Services team as soon as possible.  If the item hasn't already been dispatched we may be able to stop it being sent.  If the order has already been dispatched you can return any unwanted items to us at your own cos...
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